Seven Easy Ways You Can Improve Help Desk Performance
Imagine walking into a massive, empty supermarket. The rows are endless, the shelves are stacked high with products. There’s no-one else there. Heaven right? Finally,…
Leena Randhawa
Head of Training
Leena Randhawa is the Head of Learning Solutions at Omniplex Learning, boasting over 11 years of extensive experience in Learning and Development (L&D). She heads a world-class Training Team with a specialised focus on training design and delivery, L&D strategy, eLearning, consultancy and instructional design. Leena is a frequent speaker at public learning events, including Learning Technologies and is committed to empowering individuals and organisations to achieve their full potential
Imagine walking into a massive, empty supermarket. The rows are endless, the shelves are stacked high with products. There’s no-one else there. Heaven right? Finally,…
The product adoption process is one of the hardest parts of running a SaaS business. Getting your prospective customers to try something new by…
According to Gallup, just 12% of workers strongly agree that their company does a great job of onboarding new hires. This isn’t surprising. Here’s…
How high is your churn rate, and what are you doing to reduce it? Low user retention can come down to several issues –…
Knowledge bases are an insanely efficient way to deal with customer questions. Here’s a fact: 91% of respondents would use a knowledge base if it were…
This week, we’re taking a quick look at some of the most common questions we’re asked about employee onboarding software. Got your own questions?…