Frequently asked questions

Omniplex Learning is your go-to place for all things digital learning. We’ve got you covered with everything from creating engaging content to managing learning systems, and even how to make the most of your technology investments. Think of us as your one-stop-shop for meeting a wide array of learning needs and goals.

Omniplex Learning is the portfolio of products and services that help to deliver a total learning solution. Omniplex Guide is a specialised tool within the Omniplex Learning portfolio which focuses on facilitating the adoption of systems training and various technologies.

Use our demo request form to send us your details and we’ll get straight back to you to schedule a free product tour.

A range of companies take advantage of Omniplex Guide, we work with organisations within many industries, including, Manufacturing, Retail, Healthcare, Public sector, Legal and Financial Services.

Your data’s safety is our priority.. We’ve implemented a strong security framework that touches every aspect of our operations – from product development to team protocols, infrastructure, and internal processes. You can count on us to vigilantly protect your important information.

Our data is hosted in the UK on the Google Cloud Platform.

We provide a team of experts to help you make a success of your Omniplex Guide implementation from start to finish.

Whether you prefer to create your guides independently or seek the assistance of our learning experts, we offer a range of onboarding options to meet your needs. We begin by setting up Omniplex Guide on your system, typically within a few days, depending on your configuration, quickly enabling you to start.

If you’d then like assistance in Guide creation, our learning experts will conduct workshops to comprehend your learner needs and recommend the most suitable content to maximise the benefits of Guide. Our flexible onboarding programmes can span from 2 weeks to 2 months, adapting to your requirements.

Omniplex Guide won’t noticeably slow down or affect your site’s performance. With the browser extension, all code is locally hosted within the extension itself, and asynchronous API calls are executed and then cached, ensuring smooth operation. Similarly, when employing the JavaScript Snippet, the code along with the API calls are loaded asynchronously, ensuring that Omniplex Guide runs seamlessly without affecting your site’s speed.

The cost of our Omniplex Guide packages is tailored to your specific needs, and it may be based on the total number of annual users, users included on the application, or your overall employee count. Please reach out to us (Contact us) for a personalised quote. We’re eager to assist you further.