If you’re looking to dive into the world of digital transformation, you might need a helping hand. Many businesses will need to upgrade their technological systems, processes, and software over time, but the shift can be difficult for everyone involved. Luckily, digital transformation consulting is an industry designed to guide businesses through these tricky transitions and make the whole process a breeze.
So, what is digital transformation consulting, why do businesses need it, and how does it help? Let’s dive in and find out more.
What is Digital Transformation Consulting?
Digital transformation consulting is the supportive and organisational process of integrating digital change and modernisation into a business. Simply put, it’s the area of business that helps you stay organised when you’re dealing with digital transformation.
As with a lot of consulting disciplines, a lot of digital transformation consulting is to do with communication, planning, delivering learning outcomes, and analytics. These kinds of consulting firms will also audit your business to assess the readiness for a digital transformation, the scope of your project, and any perceived hurdles along the way.
Why do Companies Need Digital Transformation Consulting Support?
Companies need digital transformation consulting support to help manage expectations and keep everything on track. Crucially, a lot of digital transformation consulting work takes place before the project starts to be implemented – the impact of this groundwork is huge.
Knowing if your business is ready for a huge digital transformation is a critical step that is often overlooked. Digital change tests your systems, company culture, communication, and organisational skills as a business. Not every business is going to be ready from the get-go. Having an external consultant come in and audit your business in advance can highlight potential issues and provide a bespoke roadmap for your digital transformation.
With Omniplex Guide’s professional services, we go through your needs with you, working out the best possible solution for your transformation. Some of our professional services include:
- Graphic Design
- Instructional Design
- Content Design
- Roll Out and Engagement
- Report Building
- Guide Creation and
- Thought Leadership
- Additional Training
Our suite of professionals are on hand to make your digital transformation as seamless as possible, giving you personalised support that’ll set you up for success.
Benefits of Digital Transformation Consulting
There are plenty of benefits to digital transformation consulting from ensuring that your company is ready for the proposed changes to organising team members and processes, to coming up with measurable metrics for success. Here are some of the key benefits of digital transformation consulting that your business should consider.
Streamline Processes
One of the main reasons why businesses undergo digital transformation is to become more efficient and effective. Similarly, consulting teams can present efficient, streamlined ways of managing your digital transformation that make the project easier, more effective, and quicker overall.
Enhanced Technological Knowledge
Digitla transformation consultants organise and execute transformations day-in, day-out. They know the best ways to make your digital transformation a success and which tools to use to make it happen. This saves you so much research time versus doing it in-house. This level of enhanced technological knowledge is invaluable, especially for smaller companies that are doing digital transformation for the first time or large, complex businesses with unique challenges and integrations.
Metrics For Performance Optimisation
A crucial part of measuring the success of any change project is having solid metrics. This can be difficult to pinpoint and manage if you’re not used to running these campaigns. During the audit process, digital transformation consultants will identify the key metrics that are best suited to your individual transformation journey and keep track of them throughout the project.
If you’re using Omniplex Guide’s professional services, you can also rely on our team to help you with report building to get progress updates throughout the process.
Aids Cultural Shifts
Having a digital transformation consulting firm makes the cultural transition and buy-in a lot easier. One of the key reasons why digital transformations go badly is because of the communication and buy-in from employees and stakeholders. External consultants come in separate from any office politics, with an unbiased approach.
Organise Company Training
If you want to feel the benefits of your digital transformation as quickly as possible, you need to make sure your employee training is up to scratch. Early adoption is key to a successful transition and digital transformation consultants can organise the most efficient methods of employee training. A good example of what this can look like is Omniplex Guide’s in-app onboarding software and our professional services training team.
Keep Everything On Track
One of the key benefits to bringing in a digital transformation consulting firm is to keep everything on track. A digital transformation project can be a giant undertaking. With managers and teams having their own projects and responsibilities to look after, having a consultant to solely keep tabs on the digital transformation project is a huge bonus.
Services that Digital Transformation Consultants Offer
There is a whole range of services that digital transformation consultants and firms offer to help you with your new projects.
Some of the most common services include:
- Roadmap Planning: Working out an outline for your digital transformation project.
- Digital Strategy Development: Looking at the digital landscape and ensuring your business is futureproofed against your competitors.
- Process Optimisation: Streamlining your business processes through a series of audits and metric-led recommendations
- Systems Modernisation: Updating your digital systems to more modernised, efficient, ways of working.
- Readiness Audits: Preliminary assessments of your company’s current standings and digital capacities versus where you want them to be post-digital transformation.
- End-to-End Professional Services: The most holistic approach taking you from audit to content development, communication, training, and implementations. This is the approach used by our Professional Services team.
Of course, all digital transformation consulting firms offer different services, so it’s best to make a wishlist of the services you want before you start hiring consultants.
How to Choose the Best Digital Transformation Consulting Firm
If you’re trying to figure out which is the best digital transformation consulting firm for you, look for firms that prioritise employee training, learning and development.
Making sure that your new system is fully integrated on a practical level, but having buy-in from key stakeholders and ensuring that they know what they’re doing is another. After all, all the new tech in the world won’t make a difference if no one knows how to use it!
Omniplex Guide’s Professional services teams acts as a holistic alternative to traditional digital transformation consultants, as we’ll sit with you, understand your needs, and find the best routes and solutions for you from the standpoint of multiple departments. We provide an all-encompassing service, including our interactive Guide, that will put your digital transformation goals into action.
Easy-to-follow, intuitive training methods, like Omniplex Guide, mean that upskilling your teams on new pieces of software is a breeze. This means that you can use your new software and systems quickly and be a step ahead of your competitors.
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So, if you’re looking for robust, flexible, and user-friendly digital transformation support services alongside world-class digital adoption tools, get in touch with Omniplex Guide today for a walkthrough!
