Omniplex Guide makes learning new software easier, faster, and more efficient.
From setup to training, we offer three levels of support to help you get the most out of Omniplex Guide and make your digital adoption project a success.
Guide Services
Learning Consultancy
We bring in our learning consultants, instructional designers, graphic designers, and product experts on an hourly or ad-hoc basis, giving you focused, hands-on support exactly when you need it.
Content Creation
We take the pressure off your team by designing and building your first 20 Guides. They’re structured for real-time learning, helping users follow steps, understand actions, and adopt tools without disruption.
Storyboarding
From complex systems to everyday tasks, we work with your team to break down key processes and turn them into structured, in-app steps that make every Guide easy to follow, intuitive and ready to use.
Graphic Design
We design visuals and layouts to make each Guide clear, on-brand and easy to follow, fitting naturally into your existing systems. We’ll work with your team to ensure each Guide aligns with your identity, or create a custom look or character for Guide.
Launch planning materials
We’ll work with you to design a custom communication and launch plan to underpin your rollout, including asset creation and hands-on consultancy to drive engagement.
Training
We offer personalised virtual training on how to use Guide, covering best practices, top tips and tailored advice based on your applications. Every session is hosted by a Guide consultant who’ll support you every step of the way.
Choose your level of support
Collab
Collab is the perfect onboarding package for peer to peer learning, We give you the tools and resources to help you get started with the software, and train your users on how to create and share Guides with other team members
Consult
Consult, is designed to get you up and running with the technical setup of guide, as well as bespoke training, and 2 hours of learning consultancy to help you make the most of Guide.
Curate
We build your first 20 Guides for you.
We’ll help storyboard your use cases, design your content, and build out your first 20 Guides, including the graphics, structure, and expert input from our instructional designers.
Whether you’re rolling out something new or improving what’s already in place, we help you build clear, in-app guidance that supports users and improves efficiency from day one.
PACKAGES
| Feature | Collab | Consult | Curate |
|---|---|---|---|
| All Guide features | |||
| Technical Set-up | |||
| Bespoke Live Training for Authors | |||
| Townhall Style Training & Resources | |||
| Pain point consultancy session | |||
| Content creation | |||
| Graphic design and theming | |||
| Content review and feedback | |||
| Launch Planning Session | |||
| Launch Campaign | Optional Extra | Optional Extra | |
| Post-launch review |
Need something more flexible?
We can support you by the hour or build out a custom project with our full team of learning and design specialists. Book a free call with one of our experts, and we’ll help you figure out the best next step.
